1. Payment of tickets can be made online (highly recommended for instant confirmations) or through cash deposits at CIB Bank.
2. Tickets are non-refundable.
3. Participants who have registered online can cancel their tickets before the General Registration Deadline have the amount paid reimbursed directly into their electronic wallet to be used for future bookings.
4. Tickets cannot be transferred/resold to other participants under any circumstances.
5. Participants must present a valid photo ID on the day of the event that matches their ticket booking, in order to successfully check-in and receive their Race Number.
6. Following the general registration deadline, no changes or cancellations will be possible.
7. DISCLAIMER: In the event that the race is cancelled or postponed due to any pandemic-related concerns, The TriFactory commits to a full refund to all registered athletes.